We’re Here to Help

At E-Lectro, customer satisfaction is our top priority. Whether you have questions about a product, need assistance with an order, want to check availability, or are looking for the best electric mobility solution for your needs, our team is ready to assist you.

We strive to provide fast responses, professional support, and a smooth shopping experience from start to finish.


Get In Touch

Customer Support

Have a question about our products or services? Contact our support team, and we’ll be happy to help.

Email: support@e-lectro.com

Sales Department: sales@e-lectro.com

Phone: +49 1575 5369 169

Address: Buedesheimer Ring 14C, D-63452 Hanau, Germany


Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Response times may vary during holidays and peak sales periods.


What Can We Help You With?

  • Product Information
  • Order Status Updates
  • Shipping & Delivery Questions
  • Inventory Availability
  • Wholesale & Bulk Orders
  • Warranty & Returns
  • Technical Support
  • General Inquiries

Send Us a Message

Have a question or special request? Fill out our contact form and a member of our team will get back to you as soon as possible.

We recommend including:

  • Your Name
  • Email Address
  • Order Number (if applicable)
  • Product of Interest
  • Detailed Message

This helps us provide the fastest and most accurate assistance.

Get in touch

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    Serving Customers Across the USA & Europe

    E-Lectro proudly serves customers throughout the United States and Europe. Our extensive network allows us to provide access to a wide range of electric mobility products at competitive outlet prices.

    Whether you’re shopping for an electric bike, scooter, ATV, drift kart, or another electric vehicle, we’re committed to helping you find the right product at the right price.


     


    Why Contact E-Lectro?

    ✔ Fast and Friendly Support

    ✔ Expert Product Guidance

    ✔ Assistance Before and After Purchase

    ✔ Reliable Service Across USA & Europe

    ✔ Dedicated Customer Satisfaction Team


    Ready to Get Started?

    Browse our inventory today and discover premium electric mobility products at outlet prices. If you have any questions, don’t hesitate to reach out—we’re always happy to help.

    E-Lectro – Powering the Future of Affordable Electric Mobility.