We’re Here to Help
At E-Lectro, customer satisfaction is our top priority. Whether you have questions about a product, need assistance with an order, want to check availability, or are looking for the best electric mobility solution for your needs, our team is ready to assist you.
We strive to provide fast responses, professional support, and a smooth shopping experience from start to finish.
Get In Touch
Customer Support
Have a question about our products or services? Contact our support team, and we’ll be happy to help.
Email: support@e-lectro.com
Sales Department: sales@e-lectro.com
Phone: +49 1575 5369 169
Address: Buedesheimer Ring 14C, D-63452 Hanau, Germany
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Response times may vary during holidays and peak sales periods.
What Can We Help You With?
- Product Information
- Order Status Updates
- Shipping & Delivery Questions
- Inventory Availability
- Wholesale & Bulk Orders
- Warranty & Returns
- Technical Support
- General Inquiries